# Alpiba > Alpiba is a San Diego-based managed IT and cybersecurity provider for growing businesses. It combines a 24/7 human-staffed SOC (average first response under 15 minutes; ransomware containment playbook within the first hour), white-glove helpdesk and on-site support, Microsoft 365 and Google Workspace engineering, network and server consulting, and immutable backups tested quarterly, for one flat per-user monthly price. Key facts: - Phone: 858-399-4225 · Email: info@alpiba.com · Location: San Diego, California, USA - Office hours: Monday to Friday, 7am to 7pm Pacific Time. 24/7 security monitoring and support for managed clients. - Replies to inquiries within 12 to 24 hours. Callers reach a senior engineer, not a call queue. - Track record: 25+ years in technology leadership, 100+ technology initiatives, $100M+ in technology programs managed, 10,000+ end users supported. Fortune 500 and public sector experience. CIO Diamond Award recipient. - Founder: Roopa, who started in corporate IT and was recruited by Accenture in 2018 to advise large enterprises on strategy, cybersecurity and digital transformation. - Industries: biotech and life sciences, legal, manufacturing and logistics, software and technology, dental. - Compliance support: SOC 2 Type II readiness, ISO 27001 controls alignment, HIPAA aligned safeguards, NIST CSF mapping, PCI DSS merchant readiness. These describe readiness for client environments, not certification of Alpiba itself. - Brand line: Fast Response · Strong Cybersecurity · Predictable Costs - Full content for AI systems: https://alpiba.com/llms-full.txt ## Services - [Managed IT & White-Glove Support](https://alpiba.com/services/managed-it-white-glove-support/): Your single point of contact for all technology, with a tailored helpdesk and on-site support backed by clear SLAs. - [Co-Managed IT](https://alpiba.com/services/co-managed-it/): Keep your internal IT staff and add Alpiba's security, cloud specialists and after-hours coverage. - [IT Strategy & vCIO](https://alpiba.com/services/it-strategy-vcio/): Enterprise-grade technology leadership without a full-time CIO: roadmap, budget and risk, reviewed quarterly. - [IT Procurement & Vendor Management](https://alpiba.com/services/it-procurement-vendor-management/): We source, configure and track hardware, software and licenses, and manage the vendors behind them. - [Cybersecurity & Ransomware Defense](https://alpiba.com/services/cybersecurity-ransomware-defense/): 24/7 monitoring, threat hunting and rapid incident response that contains attacks before they impact your business. - [24/7 SOC & Managed Detection and Response](https://alpiba.com/services/managed-detection-response/): Real analysts and real playbooks watching your endpoints, identities, email and cloud around the clock. - [Email Security & Awareness Training](https://alpiba.com/services/email-security-awareness-training/): Filter malicious email, run phishing simulations and train your team to spot what gets through. - [Zero Trust & Identity Security](https://alpiba.com/services/zero-trust-identity-security/): Identity-aware access, MFA everywhere and least privilege baked into every environment we manage. - [Office 365 / Microsoft 365](https://alpiba.com/services/office-365-microsoft-365/): Certified onboarding, migration, security hardening and ongoing administration by Microsoft-certified professionals. - [Google Workspace Services](https://alpiba.com/services/google-workspace-services/): Expert migration, training and integration for secure collaboration across hybrid teams. - [Secure AI & Automation](https://alpiba.com/services/secure-ai-automation/): Adopt AI agents and copilots with the same security-first discipline we bring to everything else. - [Network & Server Consulting](https://alpiba.com/services/network-server-consulting/): Design, optimize and secure your infrastructure for maximum uptime and performance. - [Backups & Business Continuity](https://alpiba.com/services/backups-business-continuity/): Immutable backups, tested restore plans and disaster recovery playbooks so your business stays online. - [Compliance Readiness](https://alpiba.com/services/compliance-readiness/): Design, implement and evidence the controls auditors and insurers ask for, and keep the audit trail ready. - [Vulnerability Assessments](https://alpiba.com/services/vulnerability-assessments/): Scan and review systems, cloud settings and networks for weaknesses, then fix what matters most. ## Industries - [Biotech & Life Sciences](https://alpiba.com/industries/biotech-it-services/): Protect research IP, lab instruments and audit-ready data. - [Law Firms & Legal Practices](https://alpiba.com/industries/law-firm-it-services/): Confidential files and secure access from anywhere. - [Manufacturing & Logistics](https://alpiba.com/industries/manufacturing-logistics-it-services/): Floor-system uptime and multi-site networks. - [Software & Technology Companies](https://alpiba.com/industries/software-technology-it-services/): SOC 2 readiness and secure developer access. - [Dental Practices](https://alpiba.com/industries/dental-it-services/): HIPAA-aligned safeguards for patient records. ## Free guides (PDF) - [The San Diego Managed IT Buyer's Guide](https://alpiba.com/resources/guides/managed-it-buyers-guide/): A vendor-neutral workbook for San Diego owners and office managers choosing a managed IT provider: what to gather, what to ask, how to score proposals and how to run the first 90 days. - [The Co-Managed IT Playbook](https://alpiba.com/resources/guides/co-managed-it-playbook/): A practical playbook for IT leads and executives setting up a co-managed partnership: a responsibility matrix, access rules, an escalation runbook and the metrics that show whether it is working. - [The 12-Month IT Roadmap and Budget Planner](https://alpiba.com/resources/guides/it-roadmap-budget-planner/): Plan a full year of IT in a few working sessions: tie projects to business goals, schedule lifecycle replacements, build a predictable budget and report progress every quarter. - [The IT Procurement and Vendor Management Toolkit](https://alpiba.com/resources/guides/it-procurement-vendor-toolkit/): A practical toolkit for office managers and IT leads: a device standard, an asset register template, a license true-up routine and a vendor escalation ladder you can use this week. - [The San Diego Ransomware Defense Playbook](https://alpiba.com/resources/guides/ransomware-defense-playbook/): A printable playbook for business owners and the people who run their offices and IT: what to put in place before an attack, what to do in the first hour and how to recover. - [The MDR and 24/7 SOC Buyer's Guide](https://alpiba.com/resources/guides/mdr-soc-buyers-guide/): Buying MDR or a 24/7 SOC? This guide shows what to compare, which questions expose weak services and how to judge a provider in its first 90 days. - [The Phishing and BEC Defense Kit](https://alpiba.com/resources/guides/phishing-bec-defense-kit/): A practical kit for owners, office managers and finance teams: a payment verification procedure, a printable red-flag card, a DMARC rollout plan and a reporting playbook. - [The Zero Trust Roadmap for Growing Businesses](https://alpiba.com/resources/guides/zero-trust-roadmap/): A staged, practical plan for owners and IT leads: where to start, which MFA to choose, how to handle admin accounts and how to keep access clean as people come and go. - [The Microsoft 365 Migration and Security Checklist](https://alpiba.com/resources/guides/microsoft-365-security-checklist/): Plan a clean migration and lock down your tenant, whether you're moving in next month or tidying up a tenant you've had for years. - [The Google Workspace Migration and Security Guide](https://alpiba.com/resources/guides/google-workspace-guide/): A practical guide for owners and admins: plan a migration that preserves every email, roll out 2-Step Verification without lockouts and bring Drive sharing under control. - [The Secure AI Adoption Guide for Small Businesses](https://alpiba.com/resources/guides/secure-ai-adoption-guide/): A practical guide to adopting Copilot, Gemini and AI agents safely: what to fix first, a policy outline, a pilot plan and the guardrails agents need. - [The Office Network and Wi-Fi Health Checklist](https://alpiba.com/resources/guides/office-network-health-checklist/): Walk your office with this checklist in about an hour and find the weak spots in your network before your staff do. - [The San Diego Business Continuity Workbook](https://alpiba.com/resources/guides/business-continuity-workbook/): A printable workbook that turns a vague intention into a written plan your team can actually follow on a bad day. - [The SOC 2, HIPAA and NIST CSF Readiness Roadmap](https://alpiba.com/resources/guides/compliance-readiness-roadmap/): Work out which framework you need, find your gaps and build evidence as you go, with a six-stage roadmap, a shared control map and a 90-day plan. - [The Vulnerability Management Starter Guide](https://alpiba.com/resources/guides/vulnerability-management-guide/): A practical starter guide for owners and IT leads: build an asset inventory, set a scanning rhythm, rank findings by real risk and keep the records insurers and auditors ask for. - [The Biotech and Life Sciences IT Security Guide](https://alpiba.com/resources/guides/biotech-it-security-guide/): A printable guide for founders, lab managers and operations leads: secure instruments that can't be patched, protect IP as the team grows and answer partner questionnaires with evidence. - [The Law Firm Cybersecurity and Confidentiality Guide](https://alpiba.com/resources/guides/law-firm-cybersecurity-guide/): A printable guide for managing partners and firm administrators: where client confidences leak, how to stop payment fraud, how to secure court days and remote work, and how to stay ready for holds and client audits. - [The Manufacturing and Logistics IT Resilience Guide](https://alpiba.com/resources/guides/manufacturing-it-resilience-guide/): A printable guide for owners and operations leaders at plants, warehouses and distribution centers: what really stops production, how to segment equipment safely, how to control vendor access and how to plan for ransomware and power events. - [The Tech Company Security and SOC 2 Readiness Guide](https://alpiba.com/resources/guides/tech-company-security-soc2-guide/): A plain-English guide to the identity, device and offboarding controls behind most security reviews, with a readiness checklist, a 90-day plan and questions to ask any IT provider. - [The Dental Practice HIPAA and IT Checklist](https://alpiba.com/resources/guides/dental-practice-hipaa-it-checklist/): Review your practice's HIPAA technical safeguards, backups, vendors and downtime plans in one sitting, then close the gaps with a practical 90-day plan. ## Tools and references - [Security health check](https://alpiba.com/resources/security-health-check/): Answer 10 quick questions across five areas and get a score out of 100 with a category breakdown and next steps. - [Cyber insurance readiness check](https://alpiba.com/resources/cyber-insurance-readiness/): Tick the controls you have today and see how ready you are for your next renewal questionnaire. - [Downtime cost calculator](https://alpiba.com/resources/downtime-cost-calculator/): Plug in your team size and hourly costs to estimate the annual cost of IT downtime. - [Free guides library](https://alpiba.com/resources/guides/): Practical playbooks for every service and industry we support, each with a checklist, provider questions and a 30/60/90-day plan. - [Managed IT vs break-fix vs in-house](https://alpiba.com/resources/managed-it-vs-break-fix/): How the main IT support models compare on cost, security, coverage and accountability. - [IT & security glossary](https://alpiba.com/resources/glossary/): EDR, MDR, SOC 2, RTO, zero trust and more, explained without the jargon. - [Frequently asked questions](https://alpiba.com/resources/faq/): Straight answers about services, security, compliance, pricing and getting started. ## Company - [About Alpiba](https://alpiba.com/about/): Mission, founder, values and track record. - [Why Alpiba](https://alpiba.com/why-alpiba/): Fast response, strong cybersecurity, predictable costs. - [Service area](https://alpiba.com/service-area/): On-site across San Diego County; remote and 24/7 monitoring everywhere. - [Contact](https://alpiba.com/contact/): 858-399-4225 · info@alpiba.com - [Free assessment](https://alpiba.com/free-assessment/): Free, no-obligation 30-minute IT and security assessment.